How we work!

You can bring in as little or as much as you like. Pop your laundry in a bag and bring it in, no need to book! or call us to arrange a collection 

Business Customers including B&B's, Holiday Lets etc - please click here

Domestic Customers

We offer the following;

Full Service: Wash, dry, iron and fold (or hung). Min order amount is 6lbs in weight

Basic Service: Wash, Dry & Fold. Min order amount is 6lbs in weight

Iron Only Min order amount is 6lbs in weight

Starch Service

Dry Cleaning

Re-Proofing

Duvet & Pillow Service

Leathers

Motorcycle Leathers

Commercial Customers

If you are a business and have at least 20lbs in weight (around 4 large bed sets) then please ask about our competitive commercial rates.  If any load is under 20lbs then our great domestic prices will apply. We have various pricing options depending on how much you use us - let our prices work for you!

How long does it take?

We will always have your laundry ready for when you need it!  Our turnaround times are generally 3 days (maybe longer in busy periods)

Same Day Service

We offer a same day express service for a basic wash only.  Items must be in the laundry before 9.30am. They will be washed on a 40 degree wash with a medium tumble dry. So please make sure all your items can be washed by this method.

Starch Service

Beautiful and crisp- starched bed linen and tablecloths. We can starch your sheets and tablecloths for you, just tell us on drop off (small extra charge)

'Dry Clean Only' Items

We can clean almost anything and we can also clean your ‘Dry Clean Only’ items using the revolutionary WETCARE technique.  This is a 100% solvent free alternative to Dry Cleaning, using specialist machines and specially formulated detergents.  It’s kind to both your clothes and to the environment. We are the first laundry in Chichester to offer this Eco cleaning system.

Collection & delivery

We offer free collection & delivery to our customers within the PO19 postcodes, minimum order of £20.00.  For customers beyond the PO19 area our charges start at just £5.00

The Important Stuff (Part of our Terms & Conditions) - please read!

• Separate light colours from dark – Loads are charged for separately when washed separately.
• Let us know of any strong colour items which may run. 

• It is your responsibility to only bring in items that can be washed, tumbled dried and ironed.  If in doubt please ask.
• Please ensure all your pockets are empty.
• Keep separate any delicate garments that require any special handling, such as woollens, silk etc as we can clean them using our wet care technique.
• Please undo shirt buttons.
• We simply cannot check each item for stains before laundering - keep stained items separate and let us know on drop off or pop a note in your bag, so we can treat them* Most general stains will come out in the wash. However, it has to be acknowledged that some stains such as old blood and grease are difficult to remove without damaging the item. If we cannot remove your stain we put a sticker on it to bring it to your attention. *there may be an extra charge for intensive stain treatment.
• Don't pack wet items with dry as it can make your items go mouldy
• Shake tablecloths to remove any party debris.
• If required, we can supply you with an itemised laundry pad.  However, we always count your items after processing and only send back what you send in.  The laundry count is final.
• Items not collected within 6 weeks of completion will be either destroyed or sent to a Charity Shop.
• Check your order is complete BEFORE leaving the shop.  We offer no liability for any missing items once you leave - 48 hours for bed linen & towels, so do check and unpack your linens as soon as you get home.This does not affect your statutory rights. 

Bed linen, towels and tablecloths are laundered at 60 degrees with a commercial detergent. We then iron your items using a commercial roller iron which gives your linens a lovely finish. However, buttons on duvet covers can become brittle over time and may break in the iron or polyurethane poppers can melt. We have no control over this as each button or popper is different. We take no responsibility for damage to any fform of fasteners, regardless of age. 

Collection & Delivery

To book a collection, please give the laundry a call on 01243 756182

Delivery customers are invoiced once the month has 'closed' and payment is due on receipt. You can pay via BACs, Cheque or Card over the phone.

We will come to collect every week – if you do not require a collection or you wish to change it, you must tell the laundry with at least 24 hour notice.

If we are unable to collect/deliver you will be charged a ‘failed delivery’ charge of £5.

Please put a list of items you are sending in for cleaning in your bag.  In the unlikely  event of a discrepancy, the laundry count is final. 

We aim to collect/deliver around the same time each week.  However, this may not always be possible, due to but not limited to, traffic, Goodwood events, weather and fluctuations in delivery schedules etc.  We will get to you on the scheduled day.

Every effort will be made to look after your items and to offer you the best possible service.  However, any laundering/drying & ironing and 'dry cleaning/Wet Care' is done entirely at your own risk. Things can shrink, fade or degrade during the washing/cleaning process.  Stains or marks that have previously been hidden can re-appear. we have no way of knowing this until it has been cleaned.  Quite often the incorrect care label or no care label has been applied by the manufacturer.

We use the Wet Care method of cleaning your specialist garments.  Google it and read all about it.   It's quite the best way to clean your suits, wedding dresses etc.Wet Cleaning and is considered by the garment industry to be one of the best ways to clean items.  You will notice that most care labels still state Dry Clean Only.  Wet Care is perfectly suitable for Dry Clean Only and more and more care labels now have the wet cleaning symbol. 

We always take every professional care.  Our liability is limited to twice the cleaning cost, only if it has been proved that we have been negligent, once items have been examined by a professional,  independent 3rd party as per the code set by the Guild of Cleaners & Launderers/TSA.

Also read our Full Terms of Service Click Here