A bit about Total Laundry

We have been in business, providing the best laundry service in Chichester since 2009.

We started because the owner, Sarah Lancaster who also runs a holiday letting company called Buckshaw Homes needed a reliable laundry, so we really do know how important bed linen is to your business!

We offer all of our clients the personal, flexible and reliable laundry service they require, to help them get on with running their business's and homes.

 

We follow your laundry needs and by offering our no-nonsense,  

no-contract service, means you only have to use us as you need us. That said, if you regularly have large amounts of laundry we now offer a great budgeting system where you get 3 months free laundry! - email wash@totallaundry.co.uk  for more details.

 

All laundry is processed by us in our modern well equipped premises. We have invested in the latest commercial machines and operate a computerised detergent system, which combined with our experienced and trained team, ensures a perfect result every time.

 

For our 'Dry Cleaning' we use the Eco friendly Wet Care system, the first laundry in the area to do so. This means your garments come out smelling fresh and feel amazing.

 

We are an ethical and caring employer, our staff are long serving, loyal and really do care about you and your items. We pay more than the minimum wage and provide a company pension scheme.  We follow Health & Safety regulations and help provide to the local economy.  We are also members of the major industry trade bodies and as such keep up with the latest laundry techniques and innovations - we may be a small company but we think and act big.

 

From a suit you need cleaning to the regular laundering of your holiday let's or hotel's bed linen - we can help - Total Laundry really is total laundry!

 

We are passionate about laundry and take our responsibilities very seriously.  We are proud to be members of the following professional bodies.

 

 

Member of the Guild of Cleaners & Launderers 

 

 

Member of TSA - Textile Services Association

 

Member of the Federation of Small Businesses

How we work!

You can bring in as little or as much as you like. Pop your laundry in a bag and bring it in, no need to book! or call us to arrange a collection 

Domestic Customers

We offer the following;

Full Service: Wash, dry, iron and fold (or hung). Min order amount is 6lbs in weight

Basic Service: Wash, Dry & Fold. Min order amount is 6lbs in weight

Iron Only Min order amount is 6lbs in weight

Starch Service

Dry Cleaning

Re-Proofing

Duvet & Pillow Service

Leathers

Motorcycle Leathers

Commercial Customers

If you are a business and have at least 20lbs in weight (around 4 large bed sets) then please ask about our competitive commercial rates.  If any load is under 20lbs then our great domestic prices will apply. We have various pricing options depending on how much you use us - let our prices work for you!

 

How long does it take?

We will always have your laundry ready for when you need it!  Our turnaround times are generally 7 days.  However, we can do it much quicker for you if required, sometimes the same day. Just tell us what you need.

 

Same Day Service

We offer a same day express service for a basic wash only.  Items must be in the laundry before 9.30am. They will be washed on a 40 degree wash with a medium tumble dry. Prices start at £15 for a large bag full.

 

Starch Service

Beautiful and crisp- starched bed linen and tablecloths. We can starch your sheets and tablecloths for you, just tell us on drop off (small extra charge)

 

'Dry Clean Only' Items

We can clean almost anything and we can also clean your ‘Dry Clean Only’ items using the revolutionary WETCARE technique.  This is a 100% solvent free alternative to Dry Cleaning, using specialist machines and specially formulated detergents.  It’s kind to both your clothes and to the environment. We are the first laundry in Chichester to offer this Eco cleaning system.

 

Collection & delivery

We offer free collection & delivery to our customers within the PO19 postcodes, minimum order of £20.00.  For customers beyond the PO19 area our charges start at just £5.00

 

 

 

The Important Stuff for the laundry - please read!

 

  • Separate light colours from dark – Loads will be charged for separately if they are washed separately.
  • Let us know of any strong colour items which may run. 
  • Although we do check care labels before washing, it is your responsibility to only bring in items that can be washed, tumbled dried and ironed.  If in doubt please ask.
  • Please ensure all your pockets are empty.
  • Keep separate any delicate garments that require any special handling, such as woollens, silk etc as we can clean them using our wet care technique.
  • Please undo shirt buttons.
  • We simply cannot check each item for stains before laundering, Keep stained items separate and let us know on drop off or pop a note in your bag, so we can treat them* Most general stains will come out in the wash. However, it has to be acknowledged that some stains such as old blood and grease are difficult to remove without damaging the item. If we cannot remove your stain we put a sticker on it to bring it to your attention. *there may be an extra charge for intensive stain treatment.

 

  • Don't pack wet items with dry as it can make your items go mouldy
  • Shake tablecloths to remove any party debris.
  • If required, we can supply you with an itemised laundry pad.  However, we always count your items after processing and only send back what you send in.  Any discrepancies to be notified to us within 48 hours.
  • Items not collected within 3 months of completion will be either destroyed or sent to a Charity Shop.

 

Bed linen, towels and tablecloths are laundered at 60 degrees with a commercial detergent. We then iron your items using a commercial roller iron which gives your linens a lovely finish. However, buttons on duvet covers can become brittle over time and may break in the iron or polyurethane poppers can melt. We have no control over this as each button or popper is different. We take no responsibility for damage to fasteners. 

 

Collection & Delivery

To book a collection, please give the laundry a call on 01243 756182

Delivery customers are invoiced once the month has 'closed' and payment is due on receipt. You can pay via BACs, Cheque or Card over the phone.

We will come to collect every week – if you do not require a collection or you wish to change it, you must tell the laundry with at least 24 hour notice.

If we are unable to collect/deliver you will be charged a ‘failed delivery’ charge of £5.

 

We aim to collect/deliver around the same time each week.  However, this may not always be possible, due to but not limited to, traffic, Goodwood events, weather and fluctuations in delivery schedules etc.  We will get to you on the scheduled day.

 

Every effort will be made to look after your items and to offer you the best possible service.  However, any laundering/drying & ironing and 'dry cleaning' is done entirely at your own risk. Things can shrink, fade or degrade during the washing/cleaning process.  We take every professional care.  Our liability is limited to the replacement cost of the item (less reasonable wear & tear) only if it has been proved that we have been negligent, once items have been examined by a professional,  independent 3rd party as per the code set by the Guild of Cleaners & Launderers/TSA.

 

 

 

 

We are Chichester's professional, reliable and flexible laundry & garment cleaners. We hire linens too.

Working with successful business's and busy households across West Sussex. 

We are located at:Total Laundry Ltd 2 Phoenix Business Centre Chichester PO19 8PN 01243 756182 01243 756182

On the left before Bookers Cash & Carry

Our business hours

Monday - Friday08:00 - 17:00
Need to contact us when we are closed? No problem! Email: wash@totallaundry.co.uk

Call us now for collection & delivery - We cover Chichester, Bognor, Selsey and beyond! It's free within PO19 Postcode Area

Contact us today!

For more information on our great laundry services, just get in touch!

Commercial &Domestic

wash@totallaundry.co.uk

01243 756182

 

As well as being a great laundry we also have a shop called Chatelaine!

1st floor Bosham Walk in Old Bosham PO18 8HX and also online www.lachatelaine.eu

 

 

We sell an ever changing selection of bed linen, Mathilde M home fragrances, room accessories and much more!

 

So, not only do we sell beautiful bed linen, we will wash it for you too!

 

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